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Terms of Service

Last updated: 2026-05-17

About

Rigorem is an online service operated by an individual sole proprietor based in China. The service is delivered through rigorem.com. Payments are processed by Creem (Armitage Labs OÜ, Estonia) as our Merchant of Record.

Acceptance

By using Rigorem, you agree to these Terms. If you do not agree, please don't use the service.

What Rigorem does

Rigorem is an AI-powered methodology review tool for medical research papers. You upload a PDF, our system extracts the text and produces a methodology audit, and we deliver the result as a Word report.

Account

  • Signing in via Magic Link or Google creates your account automatically.
  • One person, one account.
  • You are responsible for keeping your sign-in email secure.

Subscription & Billing

  • The Free plan includes a lifetime total of 3 paper analyses. Failed analyses do not count toward this limit.
  • The Pro plan costs $9.99 per month and includes 100 paper analyses per calendar month. The quota resets on the 1st of each month (UTC). Failed analyses do not count toward the monthly limit.
  • Payments are processed by Creem, which acts as our Merchant of Record. Your relationship for the payment itself is with Creem.
  • Subscriptions renew monthly until cancelled. You can cancel at any time from your account or by emailing us.

Refund Policy

See our Refund Policy for details on refunds.

AI Output Disclaimer

Reports are AI-generated and may contain inaccuracies. Use as reference only. Rigorem is not a substitute for professional peer review or clinical/academic judgment.

User Content & Responsibility

  • You confirm that you have the legal right to upload any document you submit to Rigorem.
  • You are solely responsible for the content you upload and for any consequences of doing so.
  • You agree not to upload copyrighted material that you are not authorised to use.
  • Rigorem reserves the right to remove content that infringes third-party rights.

Prohibited Uses

You agree not to:

  • Abuse, overload, or scrape the service in any automated way.
  • Create multiple accounts or use disposable email addresses to bypass free-tier limits.
  • Upload non-paper files in an attempt to use Rigorem as a general-purpose AI tool.
  • Attempt to circumvent the paywall.
  • Upload illegal, harmful, or rights-infringing content.
  • Violate any applicable law in connection with your use.

Service Availability

The service is provided “as-is”. We do not guarantee 100% uptime, error-free operation, or uninterrupted service. To the maximum extent permitted by law, Rigorem is not liable for losses arising from service interruptions or unavailability.

Termination

  • We may terminate or suspend your account for violations of these Terms.
  • You may request account deletion at any time by emailing support@rigorem.com.

Governing Law

These Terms are governed by the laws of the People's Republic of China. Any dispute will be submitted to a court of competent jurisdiction in China.

Changes to these Terms

If we make material changes to these Terms, we will email every registered user before the changes take effect.

Contact

support@rigorem.com